Mr Keat Ooi – Orthopaedic & Spine Surgery Specialist

PATIENT INFORMATION

Getting the right advice to help with your spine or hip condition

When patients are referred to a specialist, they may sometimes feel quite unsettled about the actions that they need to take. Patients have questions about treatment options, the cost of treatment and practical matters such as getting a timely consultation appointment.

Please call our friendly and helpful staff who will answer your questions about preparing for an appointment and they will handle all your enquiries. They can help to arrange a timely appointment and in some cases a priority appointment with Mr Keat Ooi at a practice location and time that most suits you.

CONSULTING LOCATIONS

Epworth Centre - Level 7, Suite 7.5
32 Erin Street, Richmond 3121

PARKING
Epworth Centre Car Park
Street Side (1-2 hours)

NEAREST STATION
West Richmond Station
(3 min walk)

Level 5 - 10 Martin St
Heidelberg 3084

PARKING
Street Side (1-2 hours)


NEAREST STATION
Heidelberg Station
(8 min walk)

Rooms B - 262, Mountain Highway,
Wantirna 3152

PARKING
Knox Private Hospital Car Park
Street Side (1-2 hours)

BUS
738, 901

HOSPITAL AFFILIATIONS

FEES &
PAYMENTS

When you contact us, our staff will provide you with detailed information about our consultation fees.

You will be required to make a full payment on the day of your consultation either by credit card, Eftpos or cash. If you have a valid Medicare card and a referral, you will receive your entitled partial rebate. Pension card holders will receive a discounted rate on the standard consultation fee.

We accept patients with private insurance. Our staff will assist cardholders with information that they need to claim their benefit entitlements for hospital cover. Cardholders should note that all health funds in Australia do not contribute to consultation fees.

We also accept patients with WorkCover and TAC patients. There is no charge for DVA patients.

WHAT
TO BRING

When you come in for your appointment please bring along relevant documents

– Medicare card

– Referral letter from your GP or specialist

– Imaging from your provider such as MRI, CT, x-rays or nuclear medicine scans

– Private Insurance card if you have one

– Workcover or TAC claim approval or a claim reference number

Get In Touch

Call us on 03 9088 5655